Privacy Policy

Last updated: July 14, 2025

This Privacy Policy describes how Kadai 2 Manai, a unit of Kadai 2 Manai Retail Organization ("Company", "We", "Us", or "Our"), collects, uses, discloses, and protects the personal data of users ("You" or "Your") when You use our mobile application, Kadai 2 Manai (the "Application" or "Service").

By using the Application, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

Application: Kadai 2 Manai, the Android application owned and operated by Kadai 2 Manai Retail Organization.
Personal Data: Any data that can identify an individual, such as name, phone number, or address.
Usage Data: Data collected automatically through the Application (e.g., session duration, visited pages).
Service Providers: Third-party entities (if any) used to support our service.
Device: Any internet-connected device like a smartphone, tablet, or computer.
You: The individual using the app or the entity they represent.

2. Types of Data Collected

a. Personal Data

We collect the following personal information when you use our Service:

Full name
Phone number
Address, City, State, ZIP code
Login credentials (user ID and password provided by our vendor/agent)

b. Location Data

With your permission, we collect precise location data to facilitate accurate delivery and for our delivery agents to reach your address. You may choose to disable location access in your device settings.

c. Usage Data

We may collect:

IP address
Device type
Session duration
Pages or features accessed

This is used to improve app performance and stability.

3. Use of Your Data

We use the collected data for the following purposes:

To register and manage your account
To deliver products and services to your location
To provide customer support and feedback response
To send important updates, offers, and marketing messages via SMS or WhatsApp
To improve the overall functionality and performance of the Application
To allow communication and interaction between users in public or vendor-based spaces

4. Data Sharing

We do not share your personal data with any third-party advertising networks, data brokers, or analytics platforms. However, we may share data:

With vendors or delivery agents to fulfill orders
With affiliates, if necessary to operate the app (in compliance with this policy)
With law enforcement or government agencies, if legally required

5. Storage and Retention

Your data is stored securely using Amazon Web Services (AWS).
We retain your data until your account is deleted, or as needed to comply with legal obligations.

6. Data Deletion and Control

You have the right to:

Access your data
Request correction of inaccurate data
Request deletion of your account and personal data

To do so, contact us at support@kadai2manai.com.

7. Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with Personal Data, contact us and we will delete it.

8. Security

We use commercially acceptable means (encryption, secure servers, etc.) to protect your data. However, no method of online storage or transmission is 100% secure.

9. User Interactions

If you participate in reviews, vendor chats, or comment sections, please note that information you share may be visible to others and may be publicly available.

10. Links to Other Sites

Our app may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies independently.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated "Last updated" date. Significant changes may also be notified via SMS, email, or in-app alerts.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, you may contact us:

Email: support@kadai2manai.com
Phone: +91-8050011001